Shipping
We offer the following shipping options:
Free Shipping on all orders within the U.S.
We do not ship outside of
the U.S.
Additional charges will apply for shipping to Alaska and Hawaii... (email us for those additional costs)
All items
are shipped via UPS Ground with a signature required upon delivery. Unless motor freight
is necessary/ or more economical.
Orders will ship within 5-7 business days.
For
Damaged Merchandise:
Any
shipping damage must be reported within 7 days of receipt of delivery signature.
Contact us immediately at ... ContactUs@TheDecorativeIronStore.com to receive a Return Authorization Number.
For Non-Damaged Returns:
All returns require a Return Authorization Number.
All returns for unwanted merchandise are subject to a 20%
restocking fee.
Return shipping cost is the responsibility of the customer.
Unauthorized
returns will not be accepted.
In order for credit to be issued merchandise must be returned in saleable
condition.
All requests for Return Authorization must be requested within 15 days of purchase.
Contact us at... ContactUs@TheDecorativeIronStore.com
immediately to receive a Return Authorization Number.
